:root{
  --azul:#0b3d91; --azul2:#1256c4; --cyan:#0ea5e9;
  --bg:#f4f6fb; --card:#fff; --line:#e3e8f0; --txt:#1a2233; --muted:#667085;
  --ok:#16a34a; --warn:#d97706; --err:#dc2626; --radius:10px;
}
*{box-sizing:border-box}
body{margin:0;font-family:system-ui,-apple-system,"Segoe UI",Roboto,sans-serif;background:var(--bg);color:var(--txt);font-size:15px;line-height:1.5}
a{color:var(--azul2);text-decoration:none}
a:hover{text-decoration:underline}
.topbar{background:linear-gradient(90deg,var(--azul),var(--azul2));color:#fff;padding:0 18px;display:flex;align-items:center;gap:18px;height:56px;box-shadow:0 2px 8px rgba(0,0,0,.12)}
.topbar .brand{font-weight:700;font-size:17px;letter-spacing:.3px}
.topbar nav{display:flex;gap:4px;flex:1;flex-wrap:wrap}
.topbar nav a{color:#dbe6ff;padding:8px 12px;border-radius:8px;font-size:14px}
.topbar nav a:hover{background:rgba(255,255,255,.12);text-decoration:none}
.topbar nav a.on{background:rgba(255,255,255,.2);color:#fff}
.topbar .user{font-size:13px;color:#cfe0ff;display:flex;align-items:center;gap:10px}
.topbar .user form{margin:0}
.btn{display:inline-block;background:var(--azul2);color:#fff;border:0;border-radius:8px;padding:9px 16px;font-size:14px;cursor:pointer;font-weight:600}
.btn:hover{background:var(--azul);text-decoration:none}
.btn.sm{padding:5px 10px;font-size:13px}
.btn.gray{background:#5b6472}.btn.gray:hover{background:#454c58}
.btn.ok{background:var(--ok)}.btn.warn{background:var(--warn)}.btn.err{background:var(--err)}
.btn.ghost{background:transparent;color:var(--azul2);border:1px solid var(--line)}
.wrap{max-width:1100px;margin:22px auto;padding:0 16px}
.wrap.narrow{max-width:760px}
h1{font-size:22px;margin:0 0 4px}h2{font-size:17px;margin:22px 0 10px}
.sub{color:var(--muted);margin:0 0 18px;font-size:14px}
.card{background:var(--card);border:1px solid var(--line);border-radius:var(--radius);padding:18px;margin-bottom:16px;box-shadow:0 1px 2px rgba(16,24,40,.04)}
/* Guion de llamada (markdown renderizado) */
.guion{background:#fffef7;border-color:#f0e6c0;line-height:1.6;font-size:15px}
.guion>:first-child{margin-top:0}.guion>:last-child{margin-bottom:0}
.guion h1,.guion h2,.guion h3{margin:16px 0 8px;line-height:1.3;color:var(--azul)}
.guion h1{font-size:20px}.guion h2{font-size:17px}.guion h3{font-size:15px}
.guion p{margin:0 0 10px}
.guion ul,.guion ol{margin:0 0 10px;padding-left:22px}.guion li{margin:3px 0}
.guion strong{color:#1a1a1a}
.guion blockquote{margin:10px 0;padding:8px 14px;border-left:3px solid var(--azul2);background:rgba(0,0,0,.03);color:#475467}
.guion code{background:rgba(0,0,0,.06);padding:1px 5px;border-radius:4px;font-size:13px}
.guion hr{border:0;border-top:1px solid #e6dfc0;margin:14px 0}
.grid{display:grid;gap:14px}
.grid.c3{grid-template-columns:repeat(3,1fr)}
.grid.c4{grid-template-columns:repeat(4,1fr)}
.grid.c2{grid-template-columns:1fr 1fr}
@media(max-width:760px){.grid.c3,.grid.c4,.grid.c2{grid-template-columns:1fr 1fr}}
.stat{background:var(--card);border:1px solid var(--line);border-radius:var(--radius);padding:16px}
.stat .n{font-size:26px;font-weight:700;color:var(--azul)}
.stat .l{color:var(--muted);font-size:13px}
label{display:block;font-size:13px;font-weight:600;margin:10px 0 4px;color:#344054}
input[type=text],input[type=password],input[type=search],select,textarea{
  width:100%;padding:9px 11px;border:1px solid var(--line);border-radius:8px;font-size:14px;font-family:inherit;background:#fff}
input:focus,select:focus,textarea:focus{outline:2px solid #bcd0ff;border-color:var(--azul2)}
textarea{min-height:80px;resize:vertical}
.row{display:flex;gap:12px;flex-wrap:wrap}.row>*{flex:1;min-width:180px}
.check{display:flex;align-items:center;gap:8px;font-weight:500;margin:6px 0}
.check input{width:auto}
table{width:100%;border-collapse:collapse;font-size:14px}
th,td{text-align:left;padding:9px 10px;border-bottom:1px solid var(--line);vertical-align:top}
th{color:var(--muted);font-size:12px;text-transform:uppercase;letter-spacing:.4px}
tr:hover td{background:#fafbff}
.tag{display:inline-block;padding:2px 9px;border-radius:20px;font-size:12px;font-weight:600}
.tag.emp{background:#e6f4ea;color:#16803c}
.tag.tel{background:#e8f1ff;color:#1256c4}
.tag.act{background:#e6f4ea;color:#16803c}
.tag.pau{background:#fef3e2;color:#b45309}
.tag.cer{background:#f2f4f7;color:#667085}
.flash{padding:11px 15px;border-radius:8px;margin-bottom:16px;font-size:14px;font-weight:500}
.flash.ok{background:#e6f4ea;color:#146c33;border:1px solid #bfe3cb}
.flash.error{background:#fdeaea;color:#b42318;border:1px solid #f4c4c4}
.muted{color:var(--muted)}.small{font-size:13px}
.center{text-align:center}
.login-bg{min-height:100vh;display:flex;align-items:center;justify-content:center;background:linear-gradient(135deg,var(--azul),#071d47)}
.login-card{background:#fff;border-radius:14px;padding:34px;width:360px;box-shadow:0 20px 50px rgba(0,0,0,.3)}
.login-card h1{color:var(--azul);text-align:center;margin-bottom:20px}
.pager{display:flex;gap:8px;align-items:center;margin-top:14px}
.field-mod{background:#fffbe8}
.hist{font-size:13px;border-left:3px solid var(--line);padding:6px 12px;margin:6px 0}
.callcard{display:grid;grid-template-columns:1.2fr 1fr;gap:18px}
@media(max-width:820px){.callcard{grid-template-columns:1fr}}
.datalist dt{color:var(--muted);font-size:12px;text-transform:uppercase;letter-spacing:.4px;margin-top:8px}
.datalist dd{margin:0;font-size:16px;font-weight:600}
.bignum{font-size:19px;font-weight:700;letter-spacing:.5px}